Effective Communication, Persuasion and introduction to Neurolinguistic Programming
- To recognise your own effective and ineffective communication patterns.
- To understand the principles of effective communication.
- To see and recognise how communication is affected by perception.
- To deepen and practice techniques of persuasion.
- To know what Neuro-Linguistic Programming (NLP) means.
- To learn some practical examples of how to use NLP.
- Explanation of basic contents
- Group dynamics
- Case simulations
- Interactive games
- Observation exercises: sharing
- Perception exercises: sharing
- Reflection exercises: sharing
- Unlike other subjects, what we learn about our personal skills does not get outdated.
- Training directly influences a better working environment, and encourages greater individual and collective efficiency.
- Due to its nature and, although directed to the working environment, what we learn is applied to our daily life. It produces benefits for people which go beyond job performance, creating the conditions needed for a better quality of life, which promotes a spontaneous interest in participation which, in return, favours learning and obtaining positive results.
- Participants are not told what they have to do, but they are given elements and principles to get to know themselves better and achieve an emotional balance.
Module 1: Elements of Communication
Module 1.1: Principles of Effective Communication
Module 1.2: Communication barriers
Module 2: Communication and Perception
Module 3: Empathy. To Listen and Ask Properly
Module 3.1: Active Listening Skills
Module 4: Communication Styles
Module 4.1: Communication styles
Module 4.2: Transactional Analysis Model
Module 5: Assertive and Non-violent Communication
Module 6: Persuasion: How to Sell Ideas
NLP (Neuro-Linguistic Programming)
Module 7.1: A glimpse to NLP
Module 7.2: SMART Objectives
Module 7.3: Quantum Physics
Module 7.4: The Sigmoid Curve
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